Returns/Exchanges:
Due to the items we sell being large heavy items, we do not offer any returns. All sales are final. If you are not happy with your item please reach out to us within 7 days of receiving item and we can see what we can do.
Cancelations:
If you place on order but wish to cancel we will refund you 85%
Exceptions:
Final sale discounted items are not eligible for returns/exchanges or cancelations.
Custom orders are not eligible for returns/exchanges
Damaged Items:
If your item is damaged during the shipping process please follow these steps:
- Report the damage within 7 days of receiving the package
- Submit images of the damaged item and the box the item shipped in to our team
- We'll work with you to provide the best resolution that works for you. If your item is structurally damaged and needs to be returned we'll cover the return shipping cost and the cost to have it remade.
*Refunds will be credited to the original payment method used for purchase. We don't handle any credit card information in house so you'll need to check with the third party payment processing company (Stripe) for fund information.